Your information, treated with care

Privacy Policy

Last updated: October 20, 2026

This policy explains how Asè Health Services Inc., operating HOW LAB, collects, uses and protects personal information. The Grounding Room is a self-reflection tool—not a medical record, clinical service or emergency channel.

1. Who we are

HOW LAB is the digital fitness, wellness and self-care division of Asè Health Services Inc. Questions or privacy requests can be sent to jodyhwll@gmail.com.

2. Information we collect

• Account information: name, email address and the unique account identifier supplied through secure sign-in.
• Preferences: waitlist and email-marketing consent.
• Grounding Room entries: breathing duration, selected mood, reflections and optional body or wellness notes you choose to save.
• Community and purchase activity: information needed to send invitations or connect you with third-party checkout providers. Payment card details are handled by the payment provider, not HOW LAB.
• Technical information: information that hosting, security and embedded-service providers may process to deliver the site.

3. Why we use it

We use information to create and secure your account, save your private wellness history, deliver programs and purchases, honour communication preferences, improve HOW LAB and comply with legal obligations. We do not use Grounding Room entries to diagnose, treat or make automated decisions about you.

4. Your consent and choices

We ask for consent in clear language and only for identified purposes. Email marketing is optional and can be withdrawn. Saving a Grounding Room entry is optional; the breathing timer works without saving. Please enter only information you are comfortable storing.

5. Who may process information

HOW LAB may rely on service providers for hosting and secure sign-in, email delivery, payment or digital fulfillment, community access and embedded media. Current services may include OpenAI/ChatGPT sign-in and hosting, MailerLite, Payhip, Telegram and Spotify. Amazon links may be affiliate links. These providers have their own privacy practices and may process information outside Canada.

6. Wellness information

Mood, reflection and body-note entries can be sensitive. They are visible only within your authenticated experience and authorized systems used to operate it. They are not reviewed continuously, monitored by a clinician or suitable for urgent communication. Do not use HOW LAB to report an emergency.

7. Retention and safeguards

We retain personal information only as long as reasonably needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards, but no online service can promise absolute security.

8. Access, correction and deletion

You may ask to access or correct personal information we hold, withdraw eligible consent or request deletion, subject to legal exceptions. Email jodyhwll@gmail.com with “Privacy Request” in the subject line. We may need to verify your identity.

9. Children

HOW LAB is designed for adults and is not directed to children. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.

10. Changes

We may update this policy as HOW LAB grows. The date above will show the latest revision. Material changes will be communicated where appropriate.